Clean drinking water is unquestionably the most essential basis for human existence. The Department of
Public Water Authority (“Wasserversorgung”) for the City of Zurich is responsible to ensure the flawless quality and secure supply of water to the city itself and 67 other nearby communities. Wasserversorgung Zurich supplies close to 5% of the total demand for water in Switzerland.
Fulfilling this major responsibility requires the utilisation of future-oriented infrastructure. In the course of a technical renovation project of the central control system, the command centre for the Wasserversorgung Zurich was refurbished and a new integrated control system was deployed. Multiple facilities – including a 1500 km pipeline network – are monitored and controlled here on a 24 hour basis. Among the most important tasks of the operators are the management of water production and distribution as well as supply assurance following service disruptions such as pipe ruptures, etc. All faults occurring throughout the water authority coverage area are managed here.
The original representation of the network was based upon a mosaic panel. For the redesigned control room, a technically advanced design appropriate for 24 hour operations was required to optimally support the dispatchers in their daily routines. It had to be simple to manage and flexible to use, delivering superb image characteristics as well as an above-average life span of the equipment. The project was awarded in a public tender process based upon criteria of overall company qualification, customer references and price-performance ratio. The installation was carried out during ongoing operations.