Field Service Engineer I


  • Perform on-site installation and servicing of WEYTEC products
  • Troubleshoot issues on-site and remotely and document findings
  • Communicate issues effectively to escalation teams and R&D teams overseas and provide feedback to customers
  • Clearly articulate product capabilities and give technical training/demonstrations to customers
  • Staging preparation and support for customer projects
  • Travel up to 75% including the possibility for international travel

Download the job advertisement as PDF:

Field Service Engineer



Basic Qualifications

  • Experience in a customer service or similar function with eagerness to learn
  • 4+ years working experience in computers, electrical, or audio-visual OR B.S. in Computer Science/Engineering, Electrical, or related field
  • Familiarity working with computer hardware or hardware-based product solutions
  • Understands basic networking, terminology, and common networking protocols (LAN, TCP/IP, DHCP)
  • Knowledge and working experience with Windows and Windows applications
  • Must have or can obtain a valid passport
  • U.S Citizen


Preferred Qualifications

  • Great customer service skills
  • Excellent communication skills - written and verbal
  • Punctual and accountable
  • Strong technical problem-solving and analytical skills
  • Self-starter with abilities to establish priorities, work independently, and proceed with objectives without supervision
  • Previous experience with video over IP or network streaming protocols (RTSP, RTP)
  • Familiarity with multicast networking (PIM, IGMP)
  • Experience with network switch configuration (ex. Cisco)


What we offer

  • Secure workplace at the world market leader
  • Performance based incentives
  • Wide range of training and further education courses 
  • Working in a small team  


If you have any questions regarding this posting, please do not hesitate to contact Stein Lobo (Techincal Director - Americas): stein.lobo(at)