SIG is a Swiss public infrastructure company established in 1896. Majority-owned by the Canton and City of Geneva, its revenues exceed CHF 1 billion per year. SIG serves 265,000 clients providing drinking water, gas, electricity and thermal energy, and managing wastewater and waste recycling. SIG also offers energy and tele-communications services. All SIG activities seek to promote smarter energy consumption within a framework of sustainable development.
SIG maintains multiple control rooms in the Geneva area, including one which is used to manage the power distribution network on a 24/7 basis. Here, operators monitor and maneuver the distribution grids, control city lighting, monitor security for personnel and facilities and respond to client calls outside of business hours.
When the SCADA system for prcess management needed to be renewed and an aging plasma video wall was suffering from the so-called “burn-in effect”, SIG decided to modernize the entire control room and create a more ergonomic office environment for their dispatchers.
This SIG control room manages the energy distribution network for a quarter of a million customers consu-ming over 2,800,000 GW/h per year. When a power failure occurs, the center can be flooded with alarms and incoming calls. The dispatcher’s job is to avoid and/or minimize interruption of power, analyze and localize problems, dispatch construction and maintenance teams, communicate with the customers and most import-antly, keep a cool head and avoid all mistakes that could negatively impact an outage.
WEY Technology deployed a new fully integrated control room solution based upon the WEYTEC distributionPLATFORM. The room features two high-performance operator workplaces with WEYTEC smartTOUCH keyboards, a video wall and an adjacent reception area / conference room. PCs and other sources are housed in a centralized and cooled system room, eliminating heat and noise from the control room. Enhanced ergonomics helps to keep stress levels down during an incident. The scope of the project also included new height-adjustable technical furniture, an intelligent lighting system, and newer but fewer desk screens.